About Our Sustainability Reporting

We believe it is important for our shareholders and other stakeholders to understand how we create value over time, in the broadest sense. This website conveys our multifaceted value creation strategy.
Approach
At Travelers, we recognize that our long-term success – our ability to create long-term value for our shareholders – depends not only on our financial strategy, business objectives and competitive advantages, but also on keeping our promise to be there for our customers, communities and employees. For this reason, we take an integrated approach to sustained value creation. We articulate that approach throughout this website.
Except where noted, the information covered on this site highlights our performance and initiatives in fiscal year 2024. We used multiple frameworks to guide our disclosures. Based on extensive discussions with investors, we have decided to generally align our disclosures with the Sustainability Accounting Standards Board (SASB) Insurance (FN-IN) Industry Standard and the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD), both of which are maintained by the International Financial Reporting Standards (IFRS) Foundation. In addition, our approach to reporting is informed by the Integrated Reporting Framework, which is also maintained by the IFRS Foundation. Integrated reporting aligns closely with our approach to long-term value creation, in which our business strategy and performance are inextricably linked with fulfilling our commitment to our customers, our communities and our employees.
In addition to being vetted and confirmed by our relevant internal subject matter experts, the content on this site was reviewed by our Sustainability Committee, Disclosure Committee, and Legal and Finance departments.
We appreciate all feedback related to this site. If you have any comments or questions, we encourage you to contact [email protected].
More about our sustainability reporting
Stakeholder engagement & topic prioritization
We regularly engage with our investors, our customers, our employees, our agents and brokers, regulators, rating agencies and other stakeholders on business issues and environmental, social and governance topics of interest to them.
Reporting frameworks & standards
This website communicates Travelers’ value creation story holistically and is informed by the Integrated Reporting Framework. Additionally, this site contains reports generally aligned with the SASB Insurance Industry Standard and TCFD recommendations.